1. Introduction

These terms and conditions govern the use of services provided by DH Trading (referred to as “we,” “us,” or “our”) and form a legally binding agreement between DH Trading and its customers.

2. Services Offered

DH Trading provides courier and cargo services internationally, subject to these terms and any additional agreements.

3. Booking and Shipping

Customers can book shipments through DH Trading’s official channels, adhering to the company’s guidelines for packaging, labeling, and restricted items.

4. Delivery

While DH Trading endeavors to meet estimated delivery times, these times are not guaranteed. Factors beyond our control, such as weather conditions or address inaccuracies, may affect delivery schedules.

DH Trading shall not be liable for delays or failed deliveries due to circumstances beyond reasonable control.

5. Pricing and Payment

The pricing structure for services is detailed on our official website or communicated upon inquiry.

Payment methods accepted and terms of payment are specified, with clear instructions for billing and settlements.

6. Liability and Insurance

DH Trading assumes limited liability for lost, damaged, or delayed shipments unless additional insurance is purchased.

Claims for damaged or lost items are subject to DH Trading’s claims process as outlined in our policies.

7. Customer Responsibilities

Customers are responsible for providing accurate and complete information for shipments, ensuring proper packaging, and compliance with shipping regulations.

8. Intellectual Property

All trademarks, logos, and intellectual property belonging to DH Trading are protected by Government law.

9. Privacy Policy

DH Trading collects, uses, and protects customer information in compliance with data protection laws. Our Privacy Policy outlines how personal information is handled.

10. Termination of Services

DH Trading reserves the right to terminate services for any violation of these terms or any unlawful activities. Customers may also terminate services as outlined in these terms.

11. Dispute Resolution

Any disputes arising from this agreement will be resolved through mediation or arbitration in accordance with Government laws.

12. Governing Law

These terms are governed by the laws of Government. Any legal disputes shall be addressed in the courts.